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Business solutions At ICC, we leverage our diverse network, skills and expertise into providing a full spectrum of practical trade tools that are essential to making business work for everyone, everyday, everywhere. We have a unique capacity to facilitate knowledge, create trade tools, and set global industry standards and best practices that have practical impact to global trade and commerce. How can ICC help? Tools, Standards and code of practices ATA Carnet Speed through Customs with a unified document and temporary relief from import duty. ATA Carnet is an international customs document that permits duty-free and tax-free temporary import of goods for up to one year and serves as a guarantee to customs duties and taxes. ATA Carnets cut red tape by simplifying and unifying customs border crossing regulations. Incoterms® Standards in international and domestic contracts for the delivery of goods since 1936. Incoterms® rules are a set of standards used in international and domestic contracts for the delivery of goods. They are recognised by UNCITRAL as the global standard for the interpretation of the most common terms in foreign trade helping to avoid costly misunderstandings by clarifying the tasks, costs and risks involved in the delivery of goods from sellers to buyers. Model Contracts and Clauses Practical legal tools for international trade designed for businesses of all sizes. ICC model contracts and clauses provide businesses – from start-ups to SMEs to multinationals – with practical legal tools for international trade, including export/import, confidentiality and force majeure. Certificates of Origin International trade documents that certify the nationality of products. Certificates of Origin certifies that goods in a shipment are wholly obtained, produced, manufactured or processed in a particular country. Local chambers have the unique position to operate as the natural and trusted agent in issuing COs, which can issue two types: • Non-Preferential COs • Preferential COs ICC Trade Now Suite of digital trade products for MSMEs around the world. International trade is a key driver of growth and innovation for MSME’s worldwide. Through tailored partnerships, ICC Trade Now connects MSMEs to game-changing products and services that aim to bridge the global trade finance gap by scaling innovative trade finance solutions, empowering MSMEs to access international markets, while creating new investment opportunities for financiers. Centres of Entrepreneurship Largest business-led ecosystem to support entrepreneurs. The Centres of Entrepreneurship provide essential support to inspire future entrepreneurs, scale start-ups, enable participation in the digital economy and foster inclusiveness, with the overarching objective of fighting poverty and reducing inequalities. ICC Agri-Food Hubs Platform for partnerships, engagement and advocacy in the agri-food sector. ICC Agri-Food Hubs facilitate discussions and active collaboration between institutions and businesses in the agri-food sector. It aims to create tools, activities, and events to share knowledge and best practices to encourage the development of innovative projects that help companies adapt to rapid changes in the global market. ICC Academy Trade Finance Certificate in Digital Trade Strategy (CDTS) Global Trade Certificate (GTC) Certified Trade Finance Professional (CTFP) International Business Incoterms® 2020 Certificate (INCO) Certificate in Digital Trade Strategy (CDTS) Export/Import Certificate (EIC) Free Trade Agreement Certificate (FTAC) E-Invoicing Solution Certificate (ESC) Microfinance Associate Certificate (MAC) Regulation and Compliance Certificate on the Commonn Reporting Standard (CCRS) IMB NVOCC Bill of Lading Certificate (NBL) Ethical Marketing and Advertising (EMA) Discover more Why choose us? Looking to train your team? Combine E-learning with our customised face-to-face training or online workshops. Innovative and flexible online learning for global trade professionals Market-leading professional certifications Tailored livecasts and webinars on in- demand topics Relevant curriculum developed by renowned specialists Industry-recognised credentials Access to ICC’s extensive global network Expert Trainers: Learn and interact with the International Chamber of Commerce (ICC’s) unrivalled roster of international experts either face-to-face or via live webinar. Small Groups: Deepen your knowledge with small ‘Working Groups’ which facilitate enriching, inspiring and interactive classes. Improve Effectiveness: Self-paced online learning, with concepts being reinforced in a face-to face/ live classroom setting. Personalised Sessions: Tailor-made programme to equip participants with the know-how to manage multi-dimensional aspects of the subject matter in a supportive environment. Interactive Learning: Our sessions include quizzes, scenario discussions with other students and lectures are followed by Q&As with the trainer. Industry Standard: Earn an internationally recognised ICC certificate signed by the ICC Secretary General. Use it to signal your expertise to clients. Discover more

< Back Talking Diversity of Thinking and Employee Voice with Rabobank ICC NL Feb 8, 2024 Interview with Marjo van den Broek, Business Manager Financial Crime Compliance & Founder of the global Rabobank Speak Up initiative and Manon de Zwart, Strategic Communications Advisor. Marjo van den Broek and Manon de Zwart from (long-time ICC member) Rabobank recently held a workshop at the ICC offices about the twin subjects of ‘Diversity of Thinking’ and ‘Employee Voice’. The aim was to give attendees the skills to deal with moral dilemmas more confidently as well as methods to stimulate and engage employees’ voices. Keen to learn more about these two interesting subjects, we caught up with Marjo and Manon to find out more. Can we start by asking for a definition of ‘Diversity of Thinking’? Marjo: We see ‘Diversity of Thinking’ in how different people look at the same thing in different ways. For example, if I draw a number eight on the ground, some people would see a number 8, some people may say it is an infinity sign. Some people might say it was a pretzel and some say it is just a figure. This is what ‘Diversity of Thought’ is about. How does this translate to company processes? Manon: It is applicable for everything. You need to have the right information in order to make the right decision. You can only do that if the people on the work floor share the crucial information to the top. It’s about creating space where employees can speak their minds at all levels in an organisation. However, this unfortunately doesn’t happen in every organisation. Look at recent examples like the issues at NPO and “TheVoice”. Ah yes, so this is the ‘Employee Voice’. Marjo: Indeed – only if you know all the different perspectives, can you see all the opportunities and the risks. You have to look at the pros and cons of a decision, and whether there are guidelines or laws that can help. But laws do not solve everything – that’s why ‘Diversity of Thinking’ and ‘Employee Voice’ are so important. Can we look at how these two subjects are linked to the broader issue of Integrity? What does Integrity mean to Rabobank? Marjo: We collaborate to add value to our clients to contribute to societal challenges. To this end, empowered colleagues build trust; they address each other on unethical behaviour and signal possibilities to improve things. This is fundamental to our bank. Manon: For us as a company, trust is of the essence. You cannot be trusted if there’s no integrity in your organisation. Without trust, a bank would not exist; people trust us to keep their money safe and to do the right thing. And therefore integrity for us is key – it is paramount to the success of banks and we should do what is necessary to safeguard this trust. Rabobank operates in 37 countries. How does it implement this way of thinking throughout its operations? Manon: It’s important to note that topics evolve over time; the sentiment in the market also evolves over time. Therefore it is vital to keep the dialogue going. And because things differ in different countries, we have to stay in dialogue with our own people, our own organisation and our stakeholders about what is ethical. However, what we think is the right decision today is maybe not the right decision when looked at 10 years later. This makes it a very difficult subject, but getting back to the idea of Diversity of Thought – where you have to have all the views in order to make the right decision – for us as a cooperative company, what matters to society, matters to us. So we listen to our stakeholders to make the right decisions. Do companies still encounter dilemmas even if they have all the right decision making tools – such as ethics committees, employee voice initiatives, stakeholder meetings – in place? Marjo: Even with all these initiatives, there can still be real dilemmas. Marijuana in the United States, for example; in some States, it is legal and in others it is illegal. Solar panels are sustainable, but what if they are produced in countries where there are human rights issues? Air guns are used in the Olympic Games, but criminals can also use them in robberies. Because subjects change every day, you cannot really know the future of integrity – it is always going to be led by society. Manon: Besides maintaining the dialogue with society stakeholders, it is therefore crucial to ‘walk the talk’; to do what you say and be authentic. We all want to do the right thing, but we don’t know how something will be perceived in 10 to 20 years. So all we can do is the right thing with the information that we have right now. Download the presentation. Previous Next

< Back ICC Digital Standards Initiative launches complete framework for supply chain digitalisation ICC DSI Apr 24, 2024 The Digital Standards Initiative (DSI) of the International Chamber of Commerce (ICC) has launched a complete framework for end-to-end supply chain digitalisation, based on its 18-month analysis covering all 36 key trade documents. The report, together with its interactive Key Trade Data Glossary, marks a breakthrough in digital trade bringing together all key trade documents in a single integrated version, with data alignment that presents a clear path to interoperability and secure data sharing. The Key Trade Documents and Data Elements (KTDDE) project, chaired by Robert Beideman, Chief Product Officer at GS1, provides a detailed analysis of 36 key trade documents set forth in the World Trade Organization (WTO)- United Nations Commission on International Trade Law (UNCITRAL)- United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) Cross-border Paperless Trade Toolkit and offers an invaluable guide to digitalising any process, whether business-to-business (B2B) or business-to-government (B2G) across any global supply chain and covering all sectors. Stephan Wolf DSI Industry Advisory Board Chairman and CEO of the Global Legal Entity Identifier Foundation (GLEIF) This report exemplifies the strength of collective expertise and vision. This signals an end to the era of fragmentation in global trade with a unified framework that brings together business and industry, standards organisations, intergovernmental bodies, and regulators. Robert Beideman DSI Advisory Board Vice-Chair and Chief Product Officer at GS1 The report offers a practical roadmap for entities at different stages of digital adoption. The future is promising: 21 of 36 documents already have standardised electronic versions, and some show great progress towards their adoption. Meanwhile, our analysis of the 15 other documents points out the opportunity for further alignment in the interests of all stakeholders in the trade ecosystem. Emmanuelle Ganne Senior Analyst at the World Trade Organization (WTO) and member of the DSI Governance Board The KTDDE project is a major stride in moving towards interoperability in cross-border trade as it incorporates the work of the key standards bodies. It lays the foundations for digital trust at scale through secure, verified data sharing among supply chain actors. Brendan O’Hearn Deputy Director of the World Customs Organization (WCO) and member of the DSI Governance Board The WCO is proud to have contributed to the Key Trade Documents and Data Elements (KTDDE) work.  It sheds light on the opportunity to achieve greater harmonisation in global trade. Pamela Mar Managing Director of the Digital Standards Initiative Alignment of data and standards is a prerequisite to a more harmonised, connected digital trade ecosystem. This work– which really is the work of over 50 organisations active in trade standards – is a foundational step. We now need to see widespread adoption as a way to simplify and speed all trade processes, and that’s going to be a target moving forward The full KTDDE Final Report can be downloaded here . For more details about the ICC Digital Standards Initiative and the Key Trade Data Glossary, please visit www.dsi.iccwbo.org . Previous Next

ENVIRONMENT & ENERGY COMMISSION The Commission contributes to international climate policymaking and the international debate on the development of coherent policy frameworks, solutions and tools to address the triple planetary crisis of climate change, biodiversity loss and pollution. Discover the Commission's Key Initiatives Climate Action Discover Biodiversity Discover Plastic Pollution Discover Making Climate Action Everyone’s Business Key dates 2024 26 Feb -1 March 6th Session of the United Nations Environment Assembly (UNEA 6) Nairobi, Kenya 21-30 April 4th Intergovernmental Negotiating Committee Meeting (INC4) on plastic pollution Ottawa, Canada 3-13 June Bonn, Germany UNFCCC Intersessional Meetings 13-15 June G7 Summit 2024 Puglia, Italy 10-24 September UN General Assembly New York, USA 22-23 September Summit of the Future New York, USA 21 Oct –1 Nov COP16 Convention on Biological Diversity Colombia (TBC) 11- 22 November COP29 Baku, Azerbaijan 18-19 November G20 Summit 2024 Rio de Janeiro, Brazil 25 Nov – 1 Dec 5th Intergovernmental Negotiating Committee Meeting (INC5) on plastic pollution Busan, Republic of Korea ICC at COP28: the voice of the real economy ICC – as the voice of the real economy in the UN climate process -- engaged prominently on the high-stake issues for business at COP28 in Dubai, in particular: an ambitious response to the first Global Stocktake, fulfilment of the annual US$100 billion climate finance promise for developing countries and setting the basis for a more ambitious post-2025 collective climate finance goal , as well as the successful operationalisation of Article 6 of the Paris agreement on international carbon markets. ICC issued this statement upon conclusion of COP28 on 13 December 2023. Please also refer to the summary of key negotiating outcomes and achievements. An online event to discuss and assess results from Dubai together with lead negotiators and business leaders will take place in early 2024 and more information will be shared in due course. ICC presence at COP28 For the second time, we hosted a central business pavilion in the COP28 Blue-zone. This year, ICC had a 600m2 footprint, the ICC’s largest presence to date. The space consisted of three venues in the COP28 Blue Zone: Chez ICC , a dedicated space for networking, business briefings and events from ICC, our National Committees, and partners. The Trade House – a collaboration between ICC, the International Trade Center, the UN Conference on Trade and Development and the World Trade Organisation – to highlight the role that trade can play in advancing climate action. The ICC Partner Stage , a dedicated pavilion enabling members of the UNFCCC Business and Industry NGOs Constituency to share their expertise. These spaces served as hubs for critical knowledge sharing, networking and coordination among private sector representatives, and also helped to bridge the gap with other stakeholders in governments and international organizations, creating new pathways for public-private partnerships. Once again, we also hosted the ICC virtual conference "Make Climate Action Everyone’s Business Forum", featuring livestreams of pavilion events and external events from global partners. Now in its third year, the Forum has reached thousands of participants in more than 160 countries, providing a platform for more than 200 organizations’ sessions. Trade Day Collaboration For the first time, trade was included in the official COP programming with the first-ever Trade Day coinciding with Finance Day on 4 December, marking a significant moment when the trade community and climate policy ecosystem converge. Sustainable development is at the heart of the multilateral trading system and trade emerges as a key player to unlock climate-smart growth. In addition to our collaboration for the Trade House, ICC also had the privilege of shaping the Trade Day programming together with the UAE Presidency, WTO, UNCTAD and ITC, and hosted two high-level events on sustainable trade finance and MSME climate action. ICC Secretary General, John Denton, participated in the Trade Day opening session. Recent publications Principles and proposals for effective carbon pricing 4 December 2023 Since 2021, ICC has drawn on the experience of its global members to develop core principles and guidance for the effective design of carbon pricing instruments. In this third report, building on our past work, ICC provides guidance to governments and policymakers to address carbon leakage, promote linkage for greater international cooperation and make carbon pricing systems more efficient. Learn more Download Path for Growth: Making Sustainability Reporting work for SMEs 23 November 2023 A pioneering report aimed at ensuring that environmental reporting ultimately helps empower SMEs towards ever more ambitious climate and environmental action. Download ICC Principles for Sustainable Trade 4 December 2023 ICC has published its ICC Principles for Sustainable Trade: Wave 2, which provides a frame to assess both the environmental sustainability of a transaction, and how it supports socio-economically sustainable development. It is designed to support business in meeting both the Paris Agreement objective of limiting global warming to 1.5°C above pre-industrial levels, and the UN Sustainable Development Goals. Learn more Download How competition policy acts as a barrier to climate action 27 November 2023 In 2022, ICC called on governments, legislators and competition authorities to maximise efforts in aligning competition policies with global sustainability goals. While barriers to business collaboration in the fight against climate change persist in 2023, the tide is slowly turning. A new ICC progress report presents a snapshot of key developments in the antitrust competition space and concludes: more can and needs to be done. Learn more Download Making Action on Biodiversity Everyone’s Business The aims of the ICC Working Group on Biodiversity are to raise awareness of the importance of the biodiversity agenda across the business community and support all companies towards improving their biodiversity impact. Having initially monitored and provided input to the COP15 process through submissions and exchanges with negotiators; in 2023 the working group has since been helping members to better understand the quickly evolving biodiversity landscape by sharing information and organizing sessions with initiatives like the Global Reporting Initiative (GRI) and the Taskforce on Nature-related Financial Disclosures (TNFD). We also provided input to the Business for Nature Guidance on Target 15, as well as supported the It’s Now for Nature campaign . Combating Plastic Pollution ICC continued to engage in the UN process to develop an ambitious and effective legally binding instrument to end plastic pollution by 2024. Under the auspices of the dedicated working group, ICC provided input on potential elements towards an international legally binding instrument on plastic pollution, as well as an ICC response to the initial options paper released in advance of the second session of the intergovernmental negotiating committee meeting (INC-2) held in Paris on 29 May – 2 June. On this occasion, ICC hosted a breakfast roundtable with representatives from UNEP, government and high-level business executives of leading businesses across the value chain of plastics. ICC subsequently provided input to the call for submissions on scope and intersessional work. ICC also participated in the third Intergovernmental Negotiating Committee meeting (INC-3) held in Nairobi from 11-19 November and developed an ICC response to the zero draft of the treaty released in advance of INC-3. We reiterated the need for a workable and effective legally binding instrument with global rules that would help guide and enable businesses to become positive actors in transitioning to a circular economy for plastics, emphasizing the need to take into account the special circumstances of SMEs.

< Back Professor Albert Jan van den Berg Hanotiau & van den Berg Arbitrator Contact Details Belgium +32 2290 3913 ajvandenberg@hvdb.com Additional Links: Link Contact Details Biography Professor Albert Jan van den Berg is a partner at Hanotiau & van den Berg (Brussels, Belgium). He is a sought-after presiding and party-appointed arbitrator in numerous international commercial and investment arbitrations. He also acts as counsel in international commercial arbitrations and in set aside proceedings. Professor van den Berg is Honorary President of the International Council for Commercial Arbitration, having served as President from 2014–2016. He is Distinguished Faculty Co-Chair of the International Arbitration LL.M. Program at the University of Miami School of Law and a Visiting Professor at Georgetown University Law Center, National University of Singapore Faculty of Law and Tsinghua University School of Law. Professor van den Berg is also a member of the faculty and the advisory board of the University of Geneva Master in International Dispute Settlement Program. He is Emeritus Professor (Arbitration Chair) at Erasmus University, Rotterdam. He is Honorary President of the Netherlands Arbitration Institute, having served as its President and Secretary General, and former Vice-President of the London Court of International Arbitration. Professor van den Berg has published extensively on international arbitration (see www.hvdb.com ), in particular, the New York Convention of 1958 (see www.newyorkconvention.org ). His awards include: Global Arbitration Review, Best Prepared and Most Responsive Arbitrator in 2013; The International Who’s Who Legal, Arbitration: Lawyer of the Year in 2006, 2011 and 2017. Languages Spoken Dutch, English, Italian, Spanish, German, French Specialisation Aviation, Finance and Banking, Construction, Distribution, Energy, Insurance, Investment / Public International Law, Joint Ventures, Licensing, Media, Pharmaceutical, Corporate Law / M&A, Real Estate, Sales, Renewable Energy, Sports, Telecoms Bar Admission(s) Credentials CV

Sustainable Development ICC delivers solutions that address the major shifts taking place in the world economy. Read the Commission fact sheet At ICC, we work every day to advance sustainability, to accelerate action on climate and nature and ensure a sustainable and prosperous future for all. We do this in line with United Nations Sustainable Development Goals, objectives of the Paris Climate Agreement and the Kunming-Montreal Global Biodiversity Framework. The UN Sustainable Development Goals, as well as UN climate and biodiversity agreements have created enormous opportunities for businesses willing to put sustainability at the heart of their operations. Putting sustainability first not only enables business to drive the transition to a better and more just world, it makes plain business sense. According to recent studies, sustainable business models could open economic opportunities worth at least US$12 trillion—creating up to 380 million jobs per year until 2030. But research has also shown that many companies, particularly small- and medium-sized enterprises, face challenges to integrate sustainability considerations into their operations and core business practices. While many businesses are already playing a leading role in promoting sustainable development, there is still some way to go in fully engaging the global business community in the 2030 challenge. Delivering fully on the promise of a more sustainable and prosperous future for all requires the right policies and incentives, effective tools and, most importantly a collaborative effort to enable the transformation of business practices towards sustainability more broadly—including within the small business sector. ICC continues to play a key role in contributing to international policymaking and leading international debate on the development of coherent policy frameworks, solutions and tools that enable and scale enhanced ambition and action and facilitate the transition to a sustainable, net-zero emissions and nature positive economy. This also includes helping to build an understanding within the SME community of the long-term commercial benefits of sustainable business practices. Climate Action Accelerating action on climate and nature to ensure a sustainable and prosperous future for all. Read more Good Governance Responsible business conduct is the foundation of Sustainable business practices. Read more Human Rights Respect for human rights is a key vehicle through which business can help achieve the broader vision of peaceful and inclusive societies. Read more

< Back WTO Moratorium on Customs Duties on Electronic Transmissions ICC WBO Feb 2, 2024 The International Chamber of Commerce (ICC) has joined a global coalition of industry associations in a united call to renew the pivotal digital safeguard. ICC and over 170 business associations from across the world are calling on members of the World Trade Organization (WTO) to renew the WTO Moratorium on Customs Duties on Electronic Transmissions at the WTO’s upcoming 13th Ministerial Conference, which will take place in Abu Dhabi, UAE on 26-29 February 2024. Without the renewal, the future of e-commerce and digital trade hangs in the balance. Governments could start to experiment with unilateral tariffs on everything from software, e-books, and cloud services to the data underlying popular streaming services, disrupting the digital economy and creating havoc for businesses across the world who all depend on the Moratorium to grow and operate their businesses. The Global Industry Statement highlights that allowing the Moratorium to expire would be a historic setback for the WTO, representing an unprecedented termination of a multilateral agreement in place since 1998, which is more critical than ever at a time of unprecedented digital transformation. The statement further states that continuation of the Moratorium is critical to ongoing COVID-19 recovery, supply chain resilience and particularly beneficial to micro-, small- and medium-sized enterprises. It refers to recent studies that have demonstrated that any foregone revenue losses from the Moratorium are outweighed by the social, development and fiscal benefits arising from the growth of digital services. For business. For you. Previous Next

< Back Michiel Coenraads DLA Piper Arbitrator Contact Details Netherlands +31 (0)20 5419 949 Michiel.Coenraads@dlapiper.com Additional Links: Link Contact Details Biography Michiel Coenraads handles disputes across the globe with a strong focus on the Energy & Natural Resources and Industrials sectors. His focus areas include international arbitration, shareholder and securities litigation, directors’ liability, joint venture disputes and contentious M&A. Michiel also assists clients in the rapidly changing ESG space, including climate change and Business and Human Rights issues. Michiel is the International Co-Chair of the firm’s ESG Disputes group. Michiel is a member of the ICC Committee on Arbitration and ADR, a board member of the Dutch chapter of the Business & Human Rights Lawyer’s association and a member of the Corporate Disputes Committee of the Dutch Arbitration Association. He is an editor of a leading corporate law journal in the Netherlands. He regularly publishes and speaks at conferences, and is a guest lecturer at executive training courses for supervisory directors. Languages Spoken Dutch, English Specialisation Joint Ventures, Corporate Law / M&A, ESG, Human Rights, Industrial, Employment, Energy and Natural Resources Bar Admission(s) Credentials CV

Policy Commissions ICC global policy commissions are specialised working bodies composed of business experts who examine major issues of interest to the business world. ICC Policy Commissions are specialised groups that bring together members’ expertise to help shape the organisation’s policy and standard-setting activities. They also inform members about global regulatory policymaking. The Commissions engage businesses worldwide, build consensus on policy issues, share intelligence, and support high-quality policy outputs that align with ICC’s strategic objectives. Commission leaders are appointed by the ICC Chair for a three-year period, renewable for a second term. Arbitration and Dispute Resolution As a unique thinktank of ICC Dispute Resolution Services, the Commission pools expertise to deepen awareness and insight on practical and legal arbitration and Alternative Dispute Resolution (ADR) issues. It contributes to refining the ICC Dispute Resolution Rules and offers practical tools, recommendations, and model clauses in reports and guides available on the ICC website and in the ICC Bulletin. The latest report and guide from the ICC Commission on Arbitration and ADR enhance understanding of various dispute resolution methods and how to resolve international arbitration disputes effectively. Read More Environment and Energy The commission on Environment and Energy is committed to infusing business expertise into pivotal environmental and energy-related global discussions. With an eye on the upcoming COP29, it seeks to contribute valuable insights from the business world to the UNFCCC negotiations. It also aims to craft guidance for policymakers on enhancing the efficacy of carbon pricing mechanisms, specifically addressing concerns of linkage, pricing, and allocation of proceeds. Addressing the pressing global issue of plastics pollution, the commission offers business perspectives to aid in the creation of an impactful international treaty. Additionally, the commission is in the process of piloting and refining the ICC Sustainable Trade Framework, underscoring its dedication to sustainable practices in international trade. Read More Digital economy The commission aims to pioneer advancements in the digital economy with a particular emphasis on cybersecurity. The commission is also committed to offering vital business perspectives to shape the ongoing UN cybersecurity discussions. In addition, it advocates for a global alignment with the OECD’s principles concerning trusted government access to private sector-held personal data. Lastly, the commission seeks to guide the creation of international policy frameworks that promote the seamless and trustworthy flow of data, drawing on practical industry methodologies. Read More Anti-corruption and Corporate Responsibility The Commission provides a vital platform for sharing best practices and engaging with policymakers on key topics such as integrity, business ethics, transparency in reporting, and human rights. Central to our mission is the development of an "Integrity Advocacy Toolkit" designed to assist companies and local business networks in combating corruption effectively. We are also committed to updating the ICC Rules on Combating Corruption and the ICC Anti-Corruption Clause, reinforcing our stance against unethical practices. Additionally, the commission is pioneering the creation of the first industry framework for responsible dealings in "sensitive" markets, marking a significant step in promoting ethical business conduct globally. Read More Marketing and advertising The commission on Marketing and Advertising seeks to modernize and reinforce the standards and practices within the advertising industry. Its primary focus is on revising the ICC Marketing and Advertising Code to ensure it remains relevant and adaptive to contemporary challenges. The commission emphasizes the enduring importance of self-regulation in marketing and advertising, particularly in areas of increasing significance like diversity and the adoption of novel technologies. Moreover, it advocates for the widespread acceptance and application of established ICC frameworks and guidelines, such as the ICC Framework for Responsible Environmental Marketing Communications, with the aim of instilling trust in corporate claims related to sustainability. Read More Banking (trade, supply chain and export finance) The commission is dedicated to advancing and modernizing the banking sector, particularly focusing on trade, supply chain, and export finance. A key goal is to enhance the ICC Trade Register, establishing it as the premier source of market intelligence for trade finance products, serving banks, investors, and regulators alike. We advocate for equitable capital treatment of trade finance assets in significant legislative initiatives and promote the digitization of ICC trade finance rules, including the development of standardized APIs. Our efforts also include updating financial crime and risk policies for trade finance transactions, revising the ICC’s guidelines for processing letter-of-credit transactions ("ISBP"), and providing expert guidance on ICC banking rules through opinions and technical advisory briefings. Read More Commercial law and practice The commission aims to modernise and streamline commercial law and practices. It seeks to provide businesses with practical tools for efficient implementation of ICC Incoterms® rules globally, update the ICC’s collection of model contracts to reflect evolving business requirements, and advocate for the update of legal structures to accommodate and promote the digital transformation of cross-border trade processes. Read More Competition The commission is focused on evolving competition policies to align with contemporary challenges and business needs. Its primary goals are to reform antitrust policies to facilitate vital industry collaboration in addressing global climate and sustainability objectives, specifically in Europe, North America and LatAm. The commission also seeks to harmonize national merger control procedures, offering businesses more clarity and consistency in international operations. Moreover, it aims to guide companies through the intricate policy landscapes associated with foreign subsidies. Read More Customs and Trade facilitation Focus on enhancing customs and trade facilitation processes on a global scale. Its main objectives include offering valuable insights into pivotal World Customs Organization initiatives, especially concerning valuation and product classifications. It also aspires to be at the forefront of discussions on contemporary challenges faced by national customs agencies, with a focus on digital transformation and the circular economy. The commission promotes the enhancement of ‘trusted trader’ programs by suggesting modifications to pertinent WCO standards. Provide a platform to identify – and respond to – key in-country trade facilitation challenges utilising the full reach of ICC’s national committee network. Read More Intellectual property The commission on Intellectual Property is centred on shaping and guiding the evolution of IP policy frameworks to address contemporary challenges and opportunities. It aims to offer insights on potential policy measures to counteract the rising concerns over abusive third-party financing of IP lawsuits. Additionally, the commission provides input into UN discussions to fine-tune existing legal structures that govern the nexus between scientific research, innovation, and biodiversity conservation. It is also committed to facilitating the deployment of resources that assist small businesses in maximizing the benefits from their IP holdings. Overall, the commission underscores the significance of fostering policy environments conducive to innovation. Read More Taxation The commission on Taxation is dedicated to shaping coherent and effective global tax policies that cater to contemporary business and societal needs. Key objectives include offering essential business perspectives to shape international tax reforms, particularly within the OECD’s inclusive framework and the anticipated new UN convention, with a strong emphasis on tax certainty and global coordination. The commission ardently champions the creation and implementation of comprehensive mechanisms to prevent and resolve tax disputes. Additionally, in response to evolving work dynamics post-pandemic, the commission spearheads discussions on suitable tax frameworks for cross-border teleworkers. A crucial focus is also to guide businesses in understanding and navigating the intersections of tax policies with environmental objectives and the broader landscape reporting. Read More Trade and Investment The commission on Trade and Investment is committed to advancing and refining the global trade and investment landscape. It actively participates in shaping discussions related to the reform of the World Trade Organization (WTO) system. An important advocacy point is to persuade governments to permanently prohibit the imposition of customs duties on data transfers. The commission provides vital business perspectives to steer the WTO e-commerce negotiations towards a high-standard resolution. Furthermore, it takes a prominent role in global dialogues, promoting potential trade policy changes that can expedite the adoption and expansion of circular economy principles. Read More

TRAINING PROGRAM Equip yourself with practical tools to navigate Environmental, Social, and Governance (ESG) challenges in today’s business landscape. This program combines expert insights, real-world applications, and interactive workshops to ensure participants are prepared to operationalize ESG principles effectively within their organizations. Explore the program TRAINING PROGRAM Empowering women through strategic leadershiptraining, mentorship, and global networking. This pioneering program equips women with the tools to excel professionally and drive positive change withintheir organizations and communities. Participants gain leadership confidence, strategic decision-making skills, and access to a global network of changemakers. Explore the program Thu, Jan 30 https://events.teams.microsoft.com/event/54 Webinar: Responsible Advertising: Challenges and Solutions Jan 30, 2025, 3:00 PM – 5:00 PM https://events.teams.microsoft.com/event/54 Join us for an engaging webinar on responsible advertising, where we’ll delve into the evolving landscape of advertising standards, legal frameworks, and best practices for navigating complex challenges in an international context. RSVP Tue, Feb 11 Amsterdam Training: Leveraging Mediation in your dispute resolution strategy Feb 11, 2025, 1:00 PM – 5:00 PM Amsterdam, Gustav Mahlerplein 50, 1082 MA Amsterdam, Netherlands Join us on 11 February 2025 at Houthoff, Amsterdam, for an interactive mediation training designed to help you resolve disputes efficiently, in confidentiality, and collaboratively. RSVP

Dispute resolution With unmatched levels of excellence in arbitration and ADR services, we facilitate the prevention and resolution of disputes for companies, states and individuals, making business work for everyone, every day, everywhere. Leading Dispute Resolution worldwide In an increasingly tumultuous trade environment where access to justice and the rule of law are key to ensuring business continuity, ICC Dispute Resolution Services (DSR) facilitate the resolution of commercial disputes with unmatched levels of service. ICC DRS offers a range of services to promote the continuity of global trade by helping commercial parties avoid, manage and resolve their disputes efficiently. Dispute Resolution Services, including ICC Arbitration and dispute avoidance tools, ensure that when disputes arise, they are resolved quickly and efficiently. This allows parties to focus on their core business priorities with complete peace of mind, thanks to cost and process transparency, security and confidentiality. How DRS works To resolve disputes effectively and efficiently, businesses need a fair process and equal access to justice. Arbitration and Alternative Dispute Resolution (ADR) mechanisms give parties fast, predictable, cost effective and efficient access to justice which is why businesses include arbitration and ADR clauses in their commercial contracts. ICC DRS offers a wide choice of customisable services for every stage of a dispute, from the services offered by the ICC International Centre for ADR (mediation, experts, dispute boards and docdex) to ICC Arbitration, delivered by the most trusted institution worldwide: the ICC International Court of Arbitration . ICC’s range of administered procedures can be used separately, successively or even concurrently as an alternative to litigation for resolving domestic and international disputes. ICC Arbitration is a process guided by the ICC Rules of Arbitration . ICC’s globally accessible and completely neutral services are available to anyone, from individuals and private sector enterprises to states and state entities. Anyone can benefit from ICC Arbitration’s flexibility and effectiveness. The only requirement for a party to be able to benefit from ICC Arbitration is to consent to its use in a contract, treaty or separate arbitration agreement. This is usually provided for before a dispute arises, but may also occur after the dispute has taken place. The International Court of Arbitration is the world’s leading arbitral institution. Since 1923, ICC has been helping to resolve disputes in international commercial and investment disputes. Unrivalled in experience and expertise, the ICC Court and its Secretariat are always ready to assist parties and arbitral tribunals with any questions relating to the conduct of the arbitration and strive to ensure ICC awards are enforceable. The Court’s Secretariat, with over 100 lawyers and support personnel, operating through offices in Paris, Hong Kong, New York, Singapore, Sao Paolo, and Abu Dhabi administers cases in any chosen language. It continuously seeks to improve efficiency, control time and costs, and aid enforcement by introducing innovative new arbitration tools and procedures. This ongoing focus makes certain that ICC is always in touch with the concerns and interests of trading partners throughout the world. Dispute Resolution Services When commercial disputes arise, ICC’s market-leading dispute resolution services can be relied on to resolve them as efficiently and economically as possible. DSR website > ICC Netherlands DRS Committee The Dutch Arbitration and DRS Committee consists of experts from corporate, law firm and organizational members of ICC Netherlands. DRS Commission> Arbitrator & ADR Database Access a comprehensive database of qualified arbitrators and ADR professionals connected with ICC Netherlands, tailored to meet your dispute resolution needs. ADR Database> Useful links ICC Rules of Arbitration Click here ICC Mediation Rules Click here Commission on Arbitration and ADR reports Click here ICC Dispute Resolution Library Click here ICC Dispute Resolution Bulletin Click here International Court of Arbitration The International Court of Arbitration® is the world’s leading arbitral institution. Since 1923, it has been helping to resolve difficulties in international commercial and business disputes to support trade and investment. The Court exercises judicial supervision of arbitration proceedings. Its purpose is to ensure proper application of the ICC Rules, as well as to assist parties and arbitrators in overcoming procedural obstacles. International Centre for ADR (Alternative Dispute Resolution) The ICC International Centre for ADR offers a range of services that can be used separately, successively or even concurrently. ADR services include mediation, expert appraisal, dispute boards and DOCDEX. All ICC amicable dispute resolution solutions give parties a procedural framework for settling matters quickly, cordially and in the most cost-effective way. International Centre for ADR (Alternative Dispute Resolution) In ad hoc cases, the arbitration will be administered by the arbitrators themselves. the parties may require the assistance of a state court or ICC as appointing authority to provide services such as the constitution of the arbitral tribunal. To provide this service, ICC applies a special set of rules: the Rules of ICC as Appointing Authority . They are designed for use in proceedings under UNCITRAL Arbitration Rules or other arbitration proceedings. Reach Out Do you have a question about Mediation, Arbitration or Dispute resolution? Fill-in this form or send an email to: info@icc.nl First name Last name Email Subject Leave us a message... Submit Thanks for submitting! Centenary of the ICC Court In 2023, we have celebrated 100 years of the ICC International Court of Arbitration®, the world’s leading arbitral institution. Since the inception of the ICC Court in 1923, we have remained at the forefront of supporting global trade and investment through dispute prevention and resolution. Dicover our dispute resolution journey

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