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Anti-corruption, Integrity, Corporate reporting & Human Rights Free and fair competition, transparency, respect and compliance with the rule of law are a reflection of an efficiently functioning global economy. Discover the Commission's Key Initiatives The International Chamber of Commerce (ICC) stands at the forefront of empowering businesses to operate with the highest standards of responsibility and ethics. Through an extensive suite of resources and tools, ICC is committed to assisting companies in enhancing their corporate conduct and practices. At the heart of this mission lies the ICC Commission on Anti-corruption, Integrity, Corporate Reporting, and Human Rights. This pivotal commission is formulating policy recommendations and creating actionable tools, all from a comprehensive global business standpoint. Our focus is on fostering corporate accountability, promoting transparency, and leading the charge against corruption. The Commission is a collective of esteemed experts and thought leaders from around the world, all united by a shared dedication to these critical issues. Each member brings a wealth of knowledge and experience, representing businesses that are deeply committed to advancing corporate integrity, ethical governance, and human rights. Anti-corruption & Integrity Discover Corporate Reporting Discover Human Rights Discover Combating Corruption Corruption represents a significant barrier to integrity in business dealings, eroding fair competition, skewing the allocation of resources, diminishing public trust, and weakening the rule of law. The susceptibility of businesses to corruption varies based on factors such as their size, degree of international activity, and the nature and scope of their operations. At the heart of corporate responsibility and sound governance, combating corruption is becoming a crucial part of companies' policies for managing their operations. Nonetheless, small to medium enterprises (SMEs) often find themselves at a disadvantage, lacking the resources to meet anti-corruption standards fully. The International Chamber of Commerce (ICC) has long championed the importance of businesses adhering to self-regulated compliance measures. It acknowledges the foundational role that international organizations and national governments play in eradicating corrupt practices, including extortion, solicitation, and bribery. Pioneering the fight against corruption, ICC issued its first set of anti-corruption guidelines in 1977 with the Rules of Conduct to Combat Extortion and Bribery. These rules, regularly updated, align with significant international legal frameworks like the OECD Convention on Combating Bribery of Foreign Public Officials (1997) and the United Nations Convention against Corruption (2003), marking critical advancements in the global effort against corruption. ICC’s suite of anti-corruption resources aims to empower the private sector with training and self-regulation tools, driving forward the global mission to eradicate corruption through practical, action-oriented solutions. ICC Rules on combating corruption 11 December 2023 The ICC Rules on Combating Corruption constitute the cornerstone of ICC's anti-corruption work, serving both as a tool for self-regulation by business and as a roadmap for governments in their efforts to fight extortion and bribery. Publications ICC Anti-corruption Clause 11 November 2016 This ICC Anti-corruption Clause is for companies to include in their agreements, whereby they undertake to comply with the ICC Rules on Combating Corruption or commit to put in place and maintain an anti-corruption compliance programme. The Week of Integrity The Week of Integrity is the annual multi-stakeholder initiative that aims to foster the exchange of knowledge and stimulate the debate on integrity in the workplace and in the boardroom, at all types of organizations. Visit our website Business and Human Rights The International Chamber of Commerce (ICC) champions the critical role businesses play in upholding human rights and advocates for meaningful collaboration between governments and the business sector to exchange insights on developing and managing human rights obligations. The Business Imperative for Human Rights Protection Businesses are instrumental in fostering peaceful, inclusive societies, which are at the heart of the United Nations Sustainable Development Goals (SDGs). By respecting human rights, companies not only align with ethical standards but also contribute significantly to the global mission of achieving these goals. Guiding Businesses Towards Human Rights Compliance The United Nations Guiding Principles on Business and Human Rights serve as a comprehensive framework outlining the responsibilities of governments and businesses in safeguarding human rights. ICC is committed to facilitating the adoption of these principles by the business community. Numerous ICC member companies have already made strides in ensuring human rights protection by establishing grievance mechanisms for remedy within their operations. The Essential Role of Governments While the business community plays a crucial role in respecting human rights, the foundational responsibility lies with Governments. ICC encourages governments to proactively engage with businesses, leveraging the sector's valuable experiences in implementing human rights commitments. This collaborative approach is key to enhancing the effectiveness of human rights protection globally. Discover the initiatives to galvanize both businesses and governments towards the advancement of Human Rights. ICC initiatives for Human Rights Corporate Reporting In an increasingly regulated world, companies are confronted with the daunting task of navigating through a complex maze of new regulations. These emerging standards worldwide not only place a significant burden of proof on businesses regarding their reporting practices but also have profound financial implications. The intricacies of compliance are further compounded by the imperative to maintain a level playing field both within the European Union (EU) and in the broader global market. Successfully managing these challenges is essential for companies aiming to preserve their competitive edge and uphold their integrity in the international arena. The International Chamber of Commerce (ICC) stands at the forefront of global business representation, advocating tirelessly to ensure that the voice of business is heard and that the conditions necessary for businesses to thrive and engage in international trade are maintained. ICC is dedicated to developing tools and resources that assist companies in refining their corporate reporting and operational strategies to meet these evolving challenges. Recognizing the critical link between responsible business conduct and corporate success, more businesses are integrating principles of transparency, ethics, and risk management into their governance frameworks. These practices are pivotal not only for effective management but also for bolstering a company's reputation and securing its long-term financial prosperity. Four ICC leaders will be co-leading task forces of the B20 group, the platform for the international business community to support the work of the G20 process organised under the stewardship of host country Brazil this year. ICC to guide business priorities for G20

Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Equipping leaders to drive sustainable, ethical, and impactful business practices. Equipping leaders to drive sustainable, ethical, and impactful business practices. Register Now Register Now Download Brochure Download Brochure 10th February 2025 | The Hague, The Netherlands In-House ADR Training for Corporate Legal Teams Empower Your Team with Tailored Expertise Register Now We are pleased to offer exclusive in-house training sessions designed to strengthen the capabilities of corporate legal teams, contracting teams, and professionals involved in contract negotiation. These two-and-a-half-hour sessions are free of charge for our members and available to non-members for a fee of €600 . There is no specific level of expertise required, making these sessions accessible to anyone involved in dispute resolution and contract management. Whether your team is preparing to engage in arbitration, refining contract terms, or exploring alternative dispute resolution (ADR) mechanisms, these training sessions provide valuable insights and practical tools. Even if your arbitration is not ICC-specific, the concepts and strategies shared are universally beneficial. Through informal discussions or structured presentations, we aim to meet your team’s needs, offering actionable knowledge to help your business navigate disputes with confidence and precision. Tailored Approach: Customized content carefully designed to address your team’s unique priorities and challenges. Informal Q&A sessions where your team can raise specific concerns or ask for advice on particular cases. Structured presentations covering high-demand topics, such as drafting effective dispute resolution clauses and understanding arbitration processes. Key Themes & Topics Drafting Effective Dispute Resolution Clauses: Strategies for ensuring business continuity through well-drafted clauses. Exploring options available for arbitration and ADR to resolve conflicts efficiently. Key considerations for what should be included in contracts to mitigate risks. Introduction to ICC Arbitration: Comprehensive overview of the arbitration process, from start to finish. Key features of ICC arbitration, including the scrutiny process, expedited proceedings, and emergency arbitration services. Understanding ICC Tools and Services: The role of the ICC Court and Secretariat in supporting arbitrations. Best practices for selecting arbitrators tailored to the needs of your case. Techniques for managing complex arbitrations, such as those involving multiple parties or contracts. Complex Arbitrations: Managing multi-party or multi-contract arbitrations effectively. Exploring ADR Solutions: Insights into the benefits and practical applications of ICC Mediation. Leveraging dispute boards for proactive and efficient conflict resolution. Each session is designed to be dynamic and interactive, ensuring that participants can immediately apply what they learn to their work. By focusing on these essential topics, we empower your team to foster efficient dispute resolution and achieve long-term business success. Why Choose ICC Training? Our training sessions bring unparalleled expertise from the ICC directly to your team. By participating, your team will gain: Access to practical, actionable insights shared by experienced ICC experts. Tailored guidance on leveraging ICC’s dispute resolution tools to their full potential. Enhanced capabilities in managing disputes effectively and drafting agreements that mitigate risks and ensure continuity. These sessions also provide an excellent opportunity for direct engagement with ICC professionals, fostering a deeper understanding of ICC resources and their application to real-world scenarios. Schedule Our in-house training sessions are offered twice a year , with an expert trainer traveling from ICC Headquarters to conduct them. The next available session is scheduled for 10th February 2025 , with a subsequent session in the autumn of 2025 . Organizations requiring training outside these planned dates can contact us to discuss additional possibilities. To ensure your team doesn’t miss out, we recommend reserving your spot early as availability is limited. Register Now How to Schedule Your Training Booking a session is easy. Simply contact us to schedule a date that works best for your team. We will collaborate with you to tailor the content to your organization’s needs, whether your team prefers an interactive discussion or a presentation-based approach. Take this opportunity to enhance your team’s expertise in dispute resolution, gain valuable tools to safeguard your business interests, and foster a stronger understanding of ICC’s offerings. With ICC’s expert guidance, your team will be better equipped to handle disputes efficiently, minimize risks, and contribute to your organization’s long-term success. For more information and to book a session, please visit our website or contact us directly. Don’t miss this opportunity to empower your team with world-class training and resources. Contact Information For questions or to discuss your registration, contact us: Email: info@icc.nl Website: www.iccwbo.nl Location: ICC Netherlands, Bezuidenhoutseweg 12, 2594 AV, The Hague Get in touch Registration form to In-House ADR Training for Corporate Legal Teams First name* Last name Email* Sumbit registration We will contact you regarding your participation, don't forget to check your Inbox!

TRAINING 11 February 2025 Leveraging Mediation in your dispute resolution strategy Read more International Chamber of Commerce, World Business Organisation - ICC WBO For business. For you. We make business work for everyone, every day, everywhere. Read More International Advocacy ICC Netherlands represents the voice of Dutch businesses on the global stage. Through active participation in unique international platforms and global ICC commission work, we ensure that the interests and perspectives of Dutch businesses are heard and considered. Policy Area Digital Economy Environment & Energy Arbitration & Dispute Resolution Anti-corruption & Corporate Responsibility Human Rights Customs & Trade Facilitation Marketing & Advertising Taxation ICC works with the world’s leading global institutions Business Solutions We offer a range of business solutions designed to facilitate international trade and support business growth. Developed by businesses for businesses, our solutions are tailored to meet the diverse needs of the global business community. International trade tools Incoterms Model Contractors & Clauses Learnings - Certifications Certificates of Origin Guidelines & Standards ... and more Dispute Resolution Services With unmatched levels of excellence in arbitration and Alternative Dispute Resolution (ADR) services, we facilitate the prevention and resolution of disputes for companies, states, and individuals. Our extensive experience and global reach ensure that businesses can resolve their disputes efficiently and effectively. DSR Services The Dutch Arbitrator & Mediator Database The National Nominations Commission International Centre for Alternative Dispute Resolution (ADR) International Court of Arbitration File your Request for Arbitration Events Ensure you don’t miss out on any opportunity to engage and connect. Our events are designed to bring businesses together, share knowledge, and discuss key topics relevant to their interests. They also allow us to form coalitions that better represent the interests of Dutch businesses in both national and international discussions. ICC offers a unique, independent platform for the corporate, financial, and legal sectors to collaborate in a noncompetitive environment. Webinar: Responsible Advertising: Challenges and Solutions Thu, Jan 30 https://events.teams.microsoft.com/event/54 Jan 30, 2025, 3:00 PM – 5:00 PM https://events.teams.microsoft.com/event/54 Jan 30, 2025, 3:00 PM – 5:00 PM https://events.teams.microsoft.com/event/54 Join us for an engaging webinar on responsible advertising, where we’ll delve into the evolving landscape of advertising standards, legal frameworks, and best practices for navigating complex challenges in an international context. RSVP Training: Leveraging Mediation in your dispute resolution strategy Tue, Feb 11 Amsterdam Feb 11, 2025, 1:00 PM – 5:00 PM Amsterdam, Gustav Mahlerplein 50, 1082 MA Amsterdam, Netherlands Feb 11, 2025, 1:00 PM – 5:00 PM Amsterdam, Gustav Mahlerplein 50, 1082 MA Amsterdam, Netherlands Join us on 11 February 2025 at Houthoff, Amsterdam, for an interactive mediation training designed to help you resolve disputes efficiently, in confidentiality, and collaboratively. RSVP One voice 45 million companies All sizes, all sectors 170 countries The International Chamber of Commerce (ICC) is the world’s largest business organisation representing 45 million companies with 1 billion employees in over 170 countries. It is the only business organisation with UN Observer Status and acts as a leading voice for business at the UN, G7, G20, World Trade Organization and other major international institutions. ICC Netherlands is the representative voice for ICC in the Netherlands and provides a mechanism for Dutch industry to engage effectively in shaping international policy, standards and rules. Discover our Q3 newsletter Open Download Latest news READ MORE Stay informed! Subscribe to our newsletter to receive monthly updates on global policies, special event invitations , and our quarterly newsletter featuring interviews with specialists, the latest trends in international trade, and valuable information for your business. Email Sign Up Thanks for submitting!

Decision Tree Question 1 Is your contracting party based in the Netherlands? Yes No If yes: then no clear preference for arbitration or governmental jurisdiction, barring other reasons that might induce someone to choose arbitration. Then to question 7. If no: then there may be a clear preference for arbitration. Then where the other party is located is important. This should then be asked out. For that, then question 2 is important. Question 2 Is your contracting party based in the EU? Yes No If yes: then there is no preference for governmental jurisdiction or arbitration as far as recognition and enforcement is concerned. Then continue with question 3. If no: then there may be a clear preference for arbitration. For this please continue with question 4. 🔄 Start over ⬅ Back to previous question Question 3 If your contracting party is based in the EU, do you care whether you have to litigate in a Dutch court or a foreign court if a dispute arises? Yes No If so: this may lead to a choice of arbitration. Moving on to question 6. If no: then there is no immediate reason to choose arbitration in this context. Continuing with question 7. 🔄 Start over ⬅ Back to previous question Question 4 Is your contracting party based in Mexico, Singapore or the United Kingdom? Yes No If yes: then the same applies as in question 2. Continue with question 5. If no: then continue with question 6. 🔄 Start over ⬅ Back to previous question Question 5 If your contracting party is based in Mexico, Singapore or the United Kingdom, do you care whether to litigate in the Dutch courts or courts in any of these states if a dispute arises? Yes No If yes: then the same applies as for question. Then continue with question 6. If no: then continue with question 7. 🔄 Start over ⬅ Back to previous question Question 6 If it matters to you whether you litigate before the Dutch court or foreign court, would this be a reason to consider an alternative method of dispute resolution if your contracting party is reluctant to choose the Dutch court? Yes No If yes: then arbitration is a clear alternative, continue with question 7 to test this further. If no: then continue with question 7 to see if there are other reasons to choose alternative dispute resolution. 🔄 Start over ⬅ Back to previous question Question 7 Is it important to you that any dispute with your contracting party be treated confidentially in principle? Yes No If yes: reason to choose arbitration. If no: at this point no preference for arbitration / governmental jurisdiction. 🔄 Start over ⬅ Back to previous question Question 8 Is it important to you that you can in principle influence the planning and design of the proceedings? Yes No If yes: reason to choose arbitration. If no: no preference for arbitration / governmental jurisdiction at this point. 🔄 Start over ⬅ Back to previous question Question 9 Do you prefer a quick in principle final decision to the possibility of appeal? Note: this question is subject to caveats: (i) sometimes an appeal is also possible in arbitration (but not in ICC); (ii) in arbitration there is the possibility of setting aside an arbitral award, a procedure in the state court. Many users with little knowledge of arbitration may also consider that a form of appeal. Yes No If yes: reason to choose arbitration. If no: reason for choosing governmental jurisdiction. 🔄 Start over ⬅ Back to previous question Question 10 Do you find it convenient to be able to litigate in English? Yes No If yes: then this may be a reason for arbitration (alternative is NCC, which may come out, depending on answers to other questions). If no: this does not necessarily preclude arbitration. 🔄 Start over ⬅ Back to previous question Question 11 Do you find it objectionable to advance costs for the person who settles the dispute? Yes No If yes: reason for choosing governmental jurisdiction. If no: reason for choosing arbitration. 🔄 Start over ⬅ Back to previous question Question 12 In public proceedings, often only a fraction of the actual costs incurred is reimbursed to the winner; in arbitration, in principle, all costs are reimbursed. For the party that prevails this can be favourable, for the party that loses it can be unfavourable. Do you find this objectionable? Yes No If yes: reason for choosing governmental jurisdiction. If no: reason for choosing arbitration. 🔄 Start over ⬅ Back to previous question Thank you for participating! Test Start over

TRAINING PROGRAM Equip yourself with practical tools to navigate Environmental, Social, and Governance (ESG) challenges in today’s business landscape. This program combines expert insights, real-world applications, and interactive workshops to ensure participants are prepared to operationalize ESG principles effectively within their organizations. Explore the program TRAINING PROGRAM Empowering women through strategic leadershiptraining, mentorship, and global networking. This pioneering program equips women with the tools to excel professionally and drive positive change withintheir organizations and communities. Participants gain leadership confidence, strategic decision-making skills, and access to a global network of changemakers. Explore the program Thu, Jan 30 https://events.teams.microsoft.com/event/54 Webinar: Responsible Advertising: Challenges and Solutions Jan 30, 2025, 3:00 PM – 5:00 PM https://events.teams.microsoft.com/event/54 Join us for an engaging webinar on responsible advertising, where we’ll delve into the evolving landscape of advertising standards, legal frameworks, and best practices for navigating complex challenges in an international context. RSVP Tue, Feb 11 Amsterdam Training: Leveraging Mediation in your dispute resolution strategy Feb 11, 2025, 1:00 PM – 5:00 PM Amsterdam, Gustav Mahlerplein 50, 1082 MA Amsterdam, Netherlands Join us on 11 February 2025 at Houthoff, Amsterdam, for an interactive mediation training designed to help you resolve disputes efficiently, in confidentiality, and collaboratively. RSVP

ATA Carnet ATA Carnet helps you speed through customs with duty and tax-free permits for temporary export and import of goods in over 80 countries/customs territories. ATA Carnet is an international customs document that permits duty-free and tax-free temporary import of goods for up to one year and serves as a guarantee to customs duties and taxes. ATA Carnets cut red tape by simplifying and unifying customs border crossing regulations. Learn More About ATA Carnet on the ICC WBO Website ATA in Netherlands The Netherlands Chamber of Commerce and Industry Tel: (31) 88 585 16 31 Website: www.kvk.nl ATA Carnet in numbers The ATA Carnet helps exhibitors, salespeople, artists, athletes, TV crews, technicians, event participants and business travellers travel through multiple customs with almost any type of good. document for all of your needs 1 countries and territories visitable +80 deposits to give to Customs during temporary admission 0

< Back Digital tools central for development of MSME trade in Latin America Mar 25, 2024 Digital tools and technologies play a crucial role in boosting trade for micro-, small-, and medium-sized enterprises (MSMEs) in Latin America, reveals a new ICC report. The “MSME Digital Exports in Argentina, Brazil, Colombia, and Mexico: Opportunities and Challenges,” is based on the results of a survey conducted in 2023 among more than 2,000 MSMEs in the region. It analyses the impact of the Covid-19 pandemic three years after its onset, identifies barriers to exports, and assesses the role of digital tools in enabling trade. With this report, ICC aims to contribute to discussions and initiatives in the region that seek to enhance the export capacity of MSMEs. Additionally, ICC aims to leverage the report to develop tailored training programmes for MSMEs in the region. “Digital technologies are creating opportunities for small businesses to trade and reach international markets. ICC is committed to providing the necessary resources to help local businesses harness these opportunities and benefit the communities they serve, in the region and beyond” said ICC Secretary General John W.H. Denton AO. Covid-19 pandemic: an inflection point The report shows that employment in MSMEs has yet to fully return to pre-pandemic levels, with 40% of surveyed MSMEs indicating a decrease in the number of employees since the beginning of the pandemic. Similarly, the pandemic significantly restricted their export capacity with many MSMEs, particularly in Brazil and Mexico, changing the destination of their exports. However, the Covid-19 pandemic triggered a significant increase in the use of digital tools and technologies with 80% of surveyed companies reporting an increase in the use of these tools. It also greatly accelerated the development of online commerce for both formal and informal MSMEs. Over 75% of the surveyed MSMEs in Argentina, Brazil, and Mexico began buying or selling products and services online during the pandemic. This trend was less pronounced in Colombia. Export barriers limit opportunities 70% of businesses surveyed in Argentina, Brazil, Colombia, and Mexico expressed an interest in exporting within Latin America, and 50% expressed an interest in exporting to North America. However, many barriers continue to hinder their ability to access international markets. The three main barriers that were reported are language, the lack of resources, and the regulatory environment. For micro-entrepreneurs, high competition levels and regulatory complexity are the most challenging hurdles. Digital tools: a key driver for the development of MSME exports Digital tools and technologies have become central to MSMEs’ ability to trade. Close to 80% of MSMEs surveyed in Argentina, Brazil, and Mexico claim to sell products online, and 63% of MSMEs in Colombia claim to do so. However, for many MSMEs, internet access remains too expensive, and many are dissatisfied with the quality of service, especially with the irregularity of the service, slow connection, and lack of technical support. Furthermore, the degree of familiarity with digital tools differs substantially between countries and business sizes. The main digital tools used to drive online sales are: WhatsApp, Mercado Libre, Instagram, Facebook Marketplace, and Amazon. However, MSMEs continue to face significant challenges linked to logistics, the regulatory environment, and payment systems. Finally, digital marketing is a key area of development for MSMEs – close to 70% of businesses are eager to receive training in digital marketing, while 50% are looking for training on how to identify market opportunities. Key findings: 40% of surveyed MSMEs indicate a decrease in the number of employees since the beginning of the pandemic More than 75% of MSMEs in Argentina, Brazil, and Mexico started buying or selling products and services online during the pandemic. Close to 80% of MSMEs surveyed in Argentina, Brazil, and Mexico claim to sell products online, while only 63% of MSMEs in Colombia claim to do so. Close to 70% of businesses are eager to receive training in digital marketing, while 50% are looking for training on how to identify market opportunities. The three main barriers to exporting are language, lack of resources, and the regulatory environment. For micro-entrepreneurs they are the high competition and the complexity of the regulatory environment. Previous Next

Business solutions At ICC, we leverage our diverse network, skills and expertise into providing a full spectrum of practical trade tools that are essential to making business work for everyone, everyday, everywhere. We have a unique capacity to facilitate knowledge, create trade tools, and set global industry standards and best practices that have practical impact to global trade and commerce. How can ICC help? Tools, Standards and code of practices ATA Carnet Speed through Customs with a unified document and temporary relief from import duty. ATA Carnet is an international customs document that permits duty-free and tax-free temporary import of goods for up to one year and serves as a guarantee to customs duties and taxes. ATA Carnets cut red tape by simplifying and unifying customs border crossing regulations. Incoterms® Standards in international and domestic contracts for the delivery of goods since 1936. Incoterms® rules are a set of standards used in international and domestic contracts for the delivery of goods. They are recognised by UNCITRAL as the global standard for the interpretation of the most common terms in foreign trade helping to avoid costly misunderstandings by clarifying the tasks, costs and risks involved in the delivery of goods from sellers to buyers. Model Contracts and Clauses Practical legal tools for international trade designed for businesses of all sizes. ICC model contracts and clauses provide businesses – from start-ups to SMEs to multinationals – with practical legal tools for international trade, including export/import, confidentiality and force majeure. Certificates of Origin International trade documents that certify the nationality of products. Certificates of Origin certifies that goods in a shipment are wholly obtained, produced, manufactured or processed in a particular country. Local chambers have the unique position to operate as the natural and trusted agent in issuing COs, which can issue two types: • Non-Preferential COs • Preferential COs ICC Trade Now Suite of digital trade products for MSMEs around the world. International trade is a key driver of growth and innovation for MSME’s worldwide. Through tailored partnerships, ICC Trade Now connects MSMEs to game-changing products and services that aim to bridge the global trade finance gap by scaling innovative trade finance solutions, empowering MSMEs to access international markets, while creating new investment opportunities for financiers. Centres of Entrepreneurship Largest business-led ecosystem to support entrepreneurs. The Centres of Entrepreneurship provide essential support to inspire future entrepreneurs, scale start-ups, enable participation in the digital economy and foster inclusiveness, with the overarching objective of fighting poverty and reducing inequalities. ICC Agri-Food Hubs Platform for partnerships, engagement and advocacy in the agri-food sector. ICC Agri-Food Hubs facilitate discussions and active collaboration between institutions and businesses in the agri-food sector. It aims to create tools, activities, and events to share knowledge and best practices to encourage the development of innovative projects that help companies adapt to rapid changes in the global market. ICC Academy Trade Finance Certificate in Digital Trade Strategy (CDTS) Global Trade Certificate (GTC) Certified Trade Finance Professional (CTFP) International Business Incoterms® 2020 Certificate (INCO) Certificate in Digital Trade Strategy (CDTS) Export/Import Certificate (EIC) Free Trade Agreement Certificate (FTAC) E-Invoicing Solution Certificate (ESC) Microfinance Associate Certificate (MAC) Regulation and Compliance Certificate on the Commonn Reporting Standard (CCRS) IMB NVOCC Bill of Lading Certificate (NBL) Ethical Marketing and Advertising (EMA) Discover more Why choose us? Looking to train your team? Combine E-learning with our customised face-to-face training or online workshops. Innovative and flexible online learning for global trade professionals Market-leading professional certifications Tailored livecasts and webinars on in- demand topics Relevant curriculum developed by renowned specialists Industry-recognised credentials Access to ICC’s extensive global network Expert Trainers: Learn and interact with the International Chamber of Commerce (ICC’s) unrivalled roster of international experts either face-to-face or via live webinar. Small Groups: Deepen your knowledge with small ‘Working Groups’ which facilitate enriching, inspiring and interactive classes. Improve Effectiveness: Self-paced online learning, with concepts being reinforced in a face-to face/ live classroom setting. Personalised Sessions: Tailor-made programme to equip participants with the know-how to manage multi-dimensional aspects of the subject matter in a supportive environment. Interactive Learning: Our sessions include quizzes, scenario discussions with other students and lectures are followed by Q&As with the trainer. Industry Standard: Earn an internationally recognised ICC certificate signed by the ICC Secretary General. Use it to signal your expertise to clients. Discover more

< Back New chair of Global ICC Environment and Energy Commission announced ICC WBO May 15, 2024 ICC has announced the appointment of Rob Cameron, Global Head of ESG Engagement, Nestlé as the new Chair of the ICC Global Commission on Environment and Energy – a global forum of more than 500 members to shape policy discussions on the international sustainability agenda, including climate change and green economy. With over 25 years’ experience in the fields of sustainability and corporate responsibility, Mr Cameron joined Nestlé in January 2020 as Global Head of Public Affairs and was closely involved in the development of Nestlé’s Net Zero Climate Roadmap, its commitments on regenerative agriculture, and the development of the company’s Human Rights Roadmap and action plans. He is also the Secretary to the Sustainability Committee of Nestlé’s Board of Directors. Rob Cameron This is a key appointment for the ICC Commission on Environment and Energy as it continues to evolve its strong and unique offering to the international business community. With a mandate beginning 1 June 2024, Mr Cameron will be responsible for ensuring ICC’s leading role in leading international debate on the development of coherent policy frameworks, solutions and tools that enable and scale enhanced ambition – in line with the objectives of the Paris Agreement, the UN Convention on Biological Diversity and the UN Sustainable Development Goals. ICC Global Policy Director Andrew Wilson said: Mr Cameron has the experience, energy and vision that will be instrumental in leveraging ICC’s role in this strategic priority area. We are honoured that he has agreed to take on this important role and look forward to his leadership and support in accelerating sustainability and climate action. Mr Cameron said: ICC’s Global Environment and Energy Commission is focused on addressing some of society’s most pressing challenges, particularly the climate crisis, plastic pollution and biodiversity loss. This Commission represents the voice of forward-looking business in addressing these challenges, and helps policymakers see their interconnected and systemic nature in a way that few others can. That is why I am delighted to take on this important responsibility and I look forward to working with Commission members and the ICC Secretariat in pursuing its vital agenda. Mr Cameron takes over from Justin Perrettson, Head of Partnerships and External Engagement at Novonesis, who has led the work of the Commission on Environment and Energy for the past six years. ICC expressed gratitude for Mr Perrettson’s time, commitment and stewardship during his time as Chair and looks forward to his continued engagement in ICC’s policy work. Learn more about ICC work on sustainability and climate action Previous Next

ICC Academy The educational arm of the International Chamber of Commerce with industry-recognised professional qualifications, authored by ICC experts. Learnings by ICC Expertise Flexibility Relevance Recognition Variety ICC members enjoy 15% off on all trainings. Contact your national committee for the discount code Request Code Professional Certificates Learn More Professional certificates Internationally accredited by: Incoterms® 2020 Certificate The online ICC's professional certification for the Incoterms® 2020 rules Learn More Certified Trade Finance Professional (CTFP) Increase your career options or your team's capabilities with the ICC’s advanced, wide-ranging trade finance certification Learn More Export/Import Certificate (EIC) Learn how to do business across borders with the ICC's international trade certification. Learn More Free Trade Agreement Certificate (FTAC) Learn to simplify complex free trade agreements so you can access new markets and reduce costs. Learn More Certificate on the Common Reporting Standard (CCRS) Understand the key elements of the Common Reporting Standard so you can incorporate them as part of a holistic compliance operating model. Learn More Global Trade Certificate (GTC) Introductory, online trade finance training from the ICC Learn More Browse all certificates Short courses Introduction To Trade Finance Develop a foundational understanding of global trade and how companies settle their cross border commercial activities Learn More Introduction to Documentary Credits This letter of credit course will teach you the importance of LCs in enabling trade, and their versatility in addressing a range of client needs Learn More Advanced Documentary Credits This letter of credit training course provides a detailed review of documentary credits, from structuring and issuance to document verification to financing and settlement Learn More Introduction to Supply Chain Finance Get a practical overview of the high-growth area of supply chain finance (SCF)—an emerging proposition which covers the majority of global trade flows. Learn More Introduction To Islamic Banking and Finance Understanding of the core principles, the various norms and prohibitions that govern activities and contracts in the Islamic financial system. Learn More Advanced Standby Letters of Credit An in-depth look at how standby letters of credit work, the purposes for which they can be used and the rules and regulations governing them Learn More Introduction to Trade Finance Sales Learn the practices and processes necessary to be a successful trade finance sales person, including the key steps to identify, select and prioritize customers. Learn More Digital Trade Finance & Fintechs Get to grips with the digital trade ecosystem including the advent of fintechs, the legal, regulatory and commercialisation challenges involved. Learn More Advanced Guarantees Learn more about the issuance of a bank guarantee, the use of counter guarantees and more complex transactions. Learn More Browse all courses In house learnings by ICC Discover the best of both worlds with ICC's comprehensive training solutions. While online learning offers flexibility and convenience for your employees to study at their own pace, in-house training provides a tailored and immersive learning experience. Participants can engage in group discussions, receive peer feedback, and interact with instructors during Q&A sessions. ICC offers two types of in-house trainings: Knowledge-Based Training: Our expert-led sessions aim to enhance practitioners' capabilities by imparting essential knowledge and know-how for successful entry into and navigating international markets. Delivered either face-to-face or via live webinar by ICC's international experts, these sessions ensure participants gain invaluable insights and skills. Customized Round Tables and Workshops: Leveraging our unique position, ICC organizes in-house round table discussions and workshops tailored to address your organization's specific needs. Whether it's dilemma sessions, speak-up trainings, or diversity and inclusion workshops, we facilitate critical conversations and foster new perspectives to empower your organization's growth. Contact us today to explore how ICC's in-house trainings can drive meaningful transformation and innovation within your organization . Get in touch with our training team Why choose us? Looking to train your team? Combine E-learning with our customised face-to-face training or online workshops. Innovative and flexible online learning for global trade professionals Market-leading professional certifications Tailored livecasts and webinars on in- demand topics Relevant curriculum developed by renowned specialists Industry-recognised credentials Access to ICC’s extensive global network Expert Trainers: Learn and interact with the International Chamber of Commerce (ICC’s) unrivalled roster of international experts either face-to-face or via live webinar. Small Groups: Deepen your knowledge with small ‘Working Groups’ which facilitate enriching, inspiring and interactive classes. Improve Effectiveness: Self-paced online learning, with concepts being reinforced in a face-to face/ live classroom setting. Personalised Sessions: Tailor-made programme to equip participants with the know-how to manage multi-dimensional aspects of the subject matter in a supportive environment. Interactive Learning: Our sessions include quizzes, scenario discussions with other students and lectures are followed by Q&As with the trainer. Industry Standard: Earn an internationally recognised ICC certificate signed by the ICC Secretary General. Use it to signal your expertise to clients. Get in touch with our training team

Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Equipping leaders to drive sustainable, ethical, and impactful business practices. Equipping leaders to drive sustainable, ethical, and impactful business practices. Register Now Register Now Download Brochure Download Brochure Start: March 2025 | The Hague, The Netherlands ESG, making it happen! Equipping you to drive sustainable, ethical, and impactful business practices. Register Now Download Brochure Why ESG Matters In today’s evolving business landscape, integrating Environmental, Social, and Governance (ESG) principles is no longer optional—it’s essential for resilience, competitiveness, and long-term success. ICC Netherlands, in alignment with ICC’s global mission, is proud to launch the ESG, make it happen program. Designed for professionals across industries, this program delivers the tools, insights, and strategies needed to lead ESG transformation in organizations of all sizes. Who Should Attend? This program is tailored for: Sustainability Professionals managing ESG strategy, reporting, or compliance. Legal and Compliance Experts navigating regulatory frameworks like CSRD and CSDDD. Finance and Risk Leaders integrating ESG into financial and risk strategies. Executives and Managers embedding ESG principles into governance and decision-making. For Organizations of All Sizes: Whether you’re part of an SME where professionals often balance multiple roles or a larger organization with specialized teams, this program provides a comprehensive understanding of ESG. By learning directly from experts and exchanging ideas with peers across industries, participants gain practical insights into governance, finance, compliance, and cultural transformation—key to driving ESG success. What Sets This Program Apart: Real-World Application: Insights and tools to implement ESG strategies effectively. Practical Workshops: Apply learning through case studies and interactive sessions. Cutting-Edge Insights: Stay ahead with ICC’s globally recognized tools and frameworks. Exclusive Networking: Engage with global experts, peers, and thought leaders. Key Themes & Topics 1. Governance and Strategic Leadership Embedding ESG principles into governance structures. Engaging leadership and boards to champion ESG strategies. 2. Behavioral Insights and Cultural Transformation Building inclusive, transparent, and values-driven organizational cultures. Promoting ethical behavior and diversity as core ESG components. 3. Finance, Risk Management, and Compliance Excellence Navigating green finance, CSRD/CSDDD requirements, and legal risks. Strengthening supply chain resilience and aligning ESG disclosures with global standards. Program Structure Launch: March 2025 9 Monthly Sessions (excluding July, August, December) Each session (3 hours) includes: 45 minutes: Insights from ICC experts and recognized authorities. 45 minutes: Practical case studies and real-world applications. 45 minutes: Interactive workshops tailored to organizational contexts. 15 minutes: Wrap-up and discussions. Networking Drinks: Connect with peers and ESG experts. Pricing ICC Members: €1600 for all sessions (or €200 per session) Non-Members: €2400 for all sessions (or €300 per session) (Pricing covers all sessions and is transferable within the same organization.) Register Now Contact Information For questions or to discuss your registration, contact us: Email: info@icc.nl Website: www.iccwbo.nl Location: ICC Netherlands, Bezuidenhoutseweg 12, 2594 AV, The Hague Get in touch ESG, making it happen - Registration Please complete the form below to secure your place in this program. Submitting this form is the first step, and you will receive a confirmation email with further details. First name* Last name* Job title Organisation Industry Email* Phone Participation Type* ICC Member (€1600 for all sessions) ICC Member one session (€200 per session) Non-member (€2400 for all sessions) Non-member one session (€300 per session) Note: Pricing covers all 9 sessions and is transferable within the same organization. Do you require an invoice for your organization?* Yes No Preferred Payment Method:* Credit/Debit Card Bank Transfer What are your main goals for participating in this program? (Open-ended: max 150 words) Do you have any dietary preferences or restrictions? (For in-person sessions) Do you require any accessibility accommodations? (Optional) How did you hear about this program? ICC website LinkedIn/Social Media Referral Newsletter Other I agree to receive program-related communications from ICC Netherlands. I confirm that the information provided is accurate and complete. Register For any questions regarding registration, contact us at info@icc.nl

< Back ICC wins award for advancing inclusivity in arbitration Mar 22, 2024 ICC has been awarded the Equal Representation in Arbitration (ERA) Pledge Award for exceptional contributions to promoting diversity and inclusion. The announcement was made last night at the prestigious Global Arbitration Review (GAR) Awards ceremony in Paris. It is the second time ICC has been recognised in this category. The ERA Pledge Award acknowledges outstanding efforts in achieving gender diversity in international arbitration, recognising individuals, organisations, committees, or groups that have demonstrated remarkable dedication to enhancing gender representation within the field. This year, the ICC International Court of Arbitration was honoured for its groundbreaking work in advancing disability inclusion in arbitration and alternative dispute resolution (ADR) through the launch of a groundbreaking guide. Produced by the ICC Commission on Arbitration and ADR’s Task Force on Disability Inclusion in International Arbitration, co-chaired by Simon Maynard, Katherine Ramo and Todd Weiler, the ICC Guide for Disability Inclusion in International Arbitration and ADR provides clear guidance to address and accommodate the needs of people with disabilities participating in arbitral and ADR procedures, or other activities and events in the field of dispute prevention and resolution. Simon Maynard and Todd Weiler, emphasised the significance of this initiative saying the guide was an essential first step to placing disability on a level playing field with other protected characteristics. It allows practitioners to educate themselves about the meaning of disability and how it can intersect with the practice of arbitration. ICC first won the ERA Pledge Award in 2022 for establishing an LGBTQIA network and launching the Disability Task Force. Diversity and inclusion are core values of ICC, given their integral role in fostering peace, prosperity and opportunity for all. Other prestigious accolades at the 2024 GAR Awards included a Lifetime Achievement Award for Michael E. Schneider, founding partner of LALIVE and Senior Counsel for his unparalleled experience spanning over 40 years as counsel and international arbitrator. Michael E Schneider is a former vice chair of the ICC Commission on Arbitration, and has been a member of several of its working groups (1998 and 2009 revisions of the ICC rules, construction, pre-arbitral referee). Learn more about ICC’s diversity initiatives Read more about GAR Awards 2024 here and Browse the photos from GAR Awards 2024 Previous Next