Privacy Policy

This is the Privacy Policy of the International Chamber of Commerce Netherlands (hereinafter "ICC Netherlands"). In order to serve you well and to carry out our work as efficiently and effectively as possible, ICC Netherlands processes your personal data. ICC Netherlands considers careful handling of your personal data to be of great importance. Therefore, we process and secure your personal data with care. You can rest assured that your data is safe with ICC Netherlands and that we adhere to the applicable legal regulations, including the General Data Protection Regulation (GDPR).

In this Privacy Policy, we have outlined how we handle your personal data. You can read in this Privacy Policy which personal data we process from you, for what purposes, who may access your data, how we store your data, to whom we disclose your data, and what influence you can exert on this yourself.

What are personal data?

Personal data are all data that can be traced back to a natural person, such as your name, address, telephone number, and email address. We may obtain this type of data when you, for example, fill out a form, send a letter or email, or call us. Even when you visit the ICC website, you may provide us with personal data in the form of an IP address or a cookie.

Where does this Privacy Policy apply?

This Privacy Policy applies to all personal data that ICC Netherlands processes from you (either fully or partially automated) in the context of its services.

Who does ICC Netherlands process personal data from?

We may process personal data from all individuals with whom we have contact, or who visit the ICC Netherlands website. These include contacts from private and public entities who are members of ICC Netherlands, who participate in ICC Netherlands activities, or who have indicated a desire to be in contact with us.

Note: If you, as an organization or company, provide us with personal data of your employees, you are required by law to inform them of this. You may share this Privacy Policy with them for that purpose.

Who is responsible for processing your personal data?

The responsible party for processing your personal data is:

ICC Netherlands

Bezuidenhoutseweg

122594 AV The Hague, Netherlands

Legal Bases and Purposes of Data Processing

ICC Netherlands only processes your personal data when there is a valid legal basis, as defined in Article 6 of the GDPR. These include:

Consent: e.g., receiving newsletters or appearing in event photos/videos.
Performance of a contract: e.g., event registration or membership administration.
Legal obligation: e.g., invoicing and tax compliance.
Legitimate interest: e.g., improving our services, internal analysis, or member engagement.

What do we do with cookies?

We use cookies on our websites (icc.nl, iccwbo.nl, and incoterms2020.nl). A cookie is a small file stored by your browser to collect information on website usage.

Through our site, we use Google Analytics to collect anonymized statistics about website traffic. Google may transfer this information to third parties if required by law or if third parties process the data on Google’s behalf. We do not provide Google with your full IP address.

Cookie Consent: Upon visiting our website, a cookie banner allows you to consent to or reject non-essential cookies. You may adjust your settings at any time via the cookie preferences link on the site.

Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations:

Contact data: up to 2 years after last meaningful interaction.
Event data: 7 years for financial records.
Membership data: up to 2 years after termination.
Newsletter subscription: until you unsubscribe.

Data Transfers Outside the EEA

In certain instances, your data may be transferred to third countries, such as the United States (e.g., Google Analytics). When we do so, we ensure appropriate safeguards such as:

European Commission-approved Standard Contractual Clauses (SCCs).
Additional technical and organizational protections as needed.

Your Rights Under the GDPR

As an individual whose personal data are processed, you have the following rights:

Right to Access: Know what data we have about you.
Right to Rectification: Correct incorrect or incomplete data.
Right to Erasure: Request deletion of your data in certain cases.
Right to Restriction: Limit how your data is used.
Right to Data Portability: Receive your data in a portable format.
Right to Object: Object to data processing based on legitimate interests or for marketing purposes.

To exercise any of these rights, please email privacy@icc.nl or send a written request with your name and contact details. We may ask for a copy of a valid ID to confirm your identity. We will respond within one month.

Supervision and Complaints

The Dutch Data Protection Authority (Autoriteit Persoonsgegevens) is the regulatory authority. If you are dissatisfied with how we handle your data, you may file a complaint with them:

Autoriteit Persoonsgegevens

Hoge Nieuwstraat 8, 2514 EL The Hague

Phone: 088-1805250

Website: www.autoriteitpersoonsgegevens.nl

Amendments to This Policy

This Privacy Policy may be updated periodically. The most recent version is always available on icc.nl. Last updated: March 28, 2025